Best Western Plus Gen X Inn Memphis, Memphis - Reviews, Room Options & Prices 2025

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About the Hotel

1177 Madison Avenue, Memphis, Tennessee, United States of America, 38104

Best Western Plus Gen X Inn, a 3-star hotel in Midtown with Overton Square's lively nightlife hub, provides 24-hour front desk service, complimentary wireless internet, and express check-in/check-out facilities.

Modern Room Amenities

Well-appointed rooms at Best Western feature cable satellite television with HBO, complimentary Wi-Fi, air conditioning, and heating. Private bathrooms include shower/tub combinations with complimentary toiletries and hair dryers.

Fresh Breakfast Selection

A complimentary hot breakfast serves fresh-made waffles, sausage, eggs, and biscuits.

Fitness Business Facilities

Best Western Plus Gen X Inn maintains a fitness center and 24-hour business center, with access to a nearby fitness facility at discounted rates.

Central Memphis Location

Located near Southern College of Optometry, the hotel provides access to Graceland within a 15-minute drive, Beale Street Music Festival venues, and AutoZone Park.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Queen Room

Max:

4 persons

28 m²

Bed options:

2 King Size Beds

Shower

Coffee machine

room details

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King Room Mobility accessible

Max:

2 persons

28 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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King Room

Max:

2 persons

28 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Center

Memphis 1.2 mi

Airports

Memphis International (MEM) 8.0 mi

Jonesboro Municipal (JBR) 70.0 mi

Bus

Bus stop400 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Internet

Internet access

Free parking

Baggage storage

24-hour services

24-hour reception

General

Non-smoking rooms
Internet access
Parking
24-hour reception
Express check-in/ -out
No pets allowed
Elevator
Vending machines

Sports & Fitness

Fitness center

Business

Business center
Fax/Photocopying

Room features

Wi-Fi in rooms
Air conditioning
Heating
Tea and coffee facilities

Bathroom

Free toiletries
Sink

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

1177 Madison Avenue, Memphis, Tennessee, United States of America, 38104

Map view

1177 Madison Avenue, Memphis, Tennessee, United States of America, 38104

City landmarks

706 Union Ave

Sun Studio

5100 ft

Memphis

Beale Street

1.7 mi

Museums

Woodruff-Fontaine House

1.1 mi

Zoo

Memphis Zoo

1.7 mi

Beale St (at Main Street)

Statue of Elvis

1.4 mi

652 Adams Ave

Mallory-Neely House

1.0 mi

Museums

National Civil Rights Museum

2.0 mi

Union Ave and Third Ave

AutoZone Park

1.7 mi

Stadiums

FedExForum

1.6 mi

Museums

Magevney House

1.6 mi

Museums

Memphis Rock 'n' Soul Museum

1.7 mi

1350 Concourse Avenue

Crosstown Concourse

1.0 mi

Church

Saint Marys Episcopal Cathedral

5200 ft

Museums

Edge Motor Museum

5200 ft

Cemetery

Elmwood Cemetery

1.6 mi

Museums

Stax Museum of American Soul Music

1.7 mi

149 Union Ave The Peabody Memphis

The Peabody Ducks

1.7 mi

Museums

Fire Museum of Memphis

1.7 mi

Between East Parkway and North Manassas St

Victorian Village Historic District

1.3 mi

Victorian Village

1.0 mi

119 S Main St

Belz Museum of Asian and Judaic Art

1.8 mi

Events

Memphis Cook Convention Center

1.8 mi

Stadiums

Memphis Pyramid

2.0 mi

Museums

Slave Haven Underground Railroad Museum

2.1 mi

Museums

Memphis Music Hall of Fame

1.8 mi

Church

Idlewild Presbyterian Church

1.1 mi

Broadway Theatre

Orpheum Theatre

1.9 mi

Night club

Spectrum Memphis

1.0 mi

Central Gardens

1.5 mi

Nearby

Church

Mississippi Boulevard Christian Church

1000 ft

Restaurants

Tops Bar-B-Q

1800 ft

1286 Union Avenue

E's 24 Hour Cafe

2100 ft

1308 Union Ave

Mot and Ed's

2000 ft

1354 Madison Ave

Lennys Grill & Subs

2500 ft

80 N Pauline St

Vietnam Restaurant

2500 ft

74 N Cleveland St

Arby's

3000 ft

975 Union Ave

Krystal

3000 ft

1377 Union Ave

Peggy's Healthy Homecooking

3900 ft

326 S Cleveland St

McDonald's

3800 ft

905 Union Ave

Reviews and Ratings

Feedback from previous guests about their experience.

80%

enjoyed the hotel and would happily stay again

8.0/10

Great

Rooms

7.2

Location

7.4

Service

7.4

Dining

7.2

William

United States of America, March 2025

7.4/10

My stay at Best Western Plus Gen X Inn was a mix of positives and a couple of drawbacks. While I appreciated the cleanliness of the room and the excellent service from staff like Linda, there were a few maintenance issues that caught my eye. The breakfast was decent, but I expected a bit more variety. Overall, I enjoyed my experience and would consider returning during my next visit to Memphis! 😊

Rooms

7.0

The room was clean and comfortable with cozy beds, though I did notice a small tear in the carpet. Overall, I found the space well-utilized and nice.

Service

8.0

The service was impressive, especially from Linda at the front desk, who went above and beyond to help me secure a room. The staff was friendly and attentive overall!

Location

8.0

The hotel's location was ideal; I was just a short drive away from downtown Memphis and various attractions. Plus, I appreciated the available secure parking.

Dining

7.0

Breakfast offered a satisfactory assortment, but I felt there could be a bit more variety. The staff in the breakfast area were welcoming and quick to help.

Facilities

6.0

The facilities were generally good, but the fitness center was lacking in equipment. I did enjoy the clean and pleasant environment throughout the hotel.

Charles

United States of America, December 2024

6.0/10

During my stay at the Best Western Plus Gen X Inn in Memphis, I found some positives and negatives. The location is great for accessing downtown attractions, and I appreciated the cleanliness of my room. However, I was disappointed with the breakfast options and some aspects of service that could use improvement.

Rooms

7.0

My room was clean, and the air conditioning worked well, keeping the space comfortable throughout my stay. However, I noticed that the bathroom, while spacious, could use better maintenance to enhance the experience.

Service

5.0

While the check-in process was straightforward, my interactions with staff were inconsistent. Some team members were friendly, but a few seemed unmotivated or unfriendly, which impacted my overall experience.

Location

7.0

The hotel is conveniently located near key Memphis attractions, making it easy to get to places I wanted to visit like Beale Street. However, the area around the hotel felt a bit sketchy at times.

Dining

5.0

The breakfast offerings left much to be desired. There were limited options available, and when I inquired about them, I encountered several discrepancies in service times, which was quite frustrating.

Facilities

5.0

I found the hotel's facilities quite basic, with no frills. While cleanliness was a plus, the overall maintenance of the hotel seemed lacking, which detracted from the experience.

Joe

United States of America, November 2024

5.0/10

I had a pleasant experience at Best Western Plus Gen X Inn. The room was clean, and the bed was quite comfortable, making for a restful night. However, there were some minor maintenance issues, like gum remnants on the mattress pad. The breakfast service was a highlight, offering good food and a friendly atmosphere. Overall, I would stay here again despite the few hiccups.

Rooms

8.0

The room was clean and comfortable, though it could use some small repairs.

Service

9.0

The staff at the front desk were very helpful, and the breakfast attendants were attentive.

Location

9.0

The hotel is conveniently located near downtown Memphis, which made exploring the area easy.

Dining

8.0

Breakfast had a great variety and quality, making for a pleasant start to the day.

Facilities

7.0

The hotel had good facilities, but some areas could use updates.

Donald

United States of America, November 2024

7.0/10

I had a decent stay at Best Western Plus Gen X Inn, with clean rooms and friendly staff. however, I did have some concerns about the area and certain amenities. While my room was comfortable, the location felt a bit sketchy at times and left me feeling cautious. Overall, it offers good value for the price, but I wouldn't say it's perfect.

Rooms

8.0

The rooms were clean and offered comfortable beds. but some areas could use a little repair. I appreciated the daily housekeeping, ensuring everything stayed tidy during my stay.

Service

7.0

The staff were friendly and very helpful, especially at check-in. though I wish they had taken a more proactive approach to handling safety concerns raised during my stay.

Location

6.0

The hotel is located a bit off the beaten path. convenient for visiting attractions like the Civil Rights Museum and Graceland, but I did feel uneasy about the area at times.

Dining

7.0

I enjoyed the breakfast options, which were quite satisfactory for a continental spread. however, the breakfast atmosphere could be a bit chaotic with limited space.

Facilities

5.0

While the hotel had basic amenities and good security features, the parking situation was troubling. with reports of vehicle break-ins that overshadowed my experience.

Barbara

United States of America, November 2024

7.0/10

While the location was convenient for exploring Memphis and the staff was incredibly friendly, my stay was marred by several issues. The room cleanliness and facilities left much to be desired, impacting my overall experience. Nonetheless, the hot breakfast was a pleasant highlight.

Rooms

6.0

I found the room to be clean, but there were issues with my first room—soaking wet carpets made it uncomfortable. Despite that, the beds were cozy and supportive. However, some electrical outlets did not work, which was frustrating.

Service

8.0

The staff were genuinely friendly and seemed eager to help with any questions or concerns I had during my stay. However, there were some significant maintenance problems I encountered.

Location

7.0

The hotel is well-located near downtown Memphis, making it easy to access key attractions. But the surrounding neighborhood felt a bit rough, which was a concern for me.

Dining

9.0

I really enjoyed the hot breakfast every morning; it was varied and satisfying. It definitely started my day off on a positive note, even though there were some other dining options nearby that I didn't try.

Facilities

5.0

The hotel has some security features that made me feel safe, but the fitness center was quite underwhelming with limited equipment. Overall, the facilities could use an upgrade.